No, we do not sell pet food or pets

Credit Cards, Cash on
Delivery, Debit Cards, UPI and
NetBanking.

Please refer to the
size chart provided on the product details page for product specific sizing.
For size assistance, please whatsapp us on +91-8527744270.

No, we do not customise at the moment

We recommend measuring your pet's back length, chest, and neck girth before ordering. Check our sizing chart to match your pet’s measurements to the right size.

For size assistance please whatsapp us on +91-8527744270.

If your pet's measurements fall between sizes, we suggest sizing up for a more comfortable fit, especially if your pet is still growing or has a broader build

Yes, we provide customization options. Contact us at +91-8527744270 for more details.

es, we offer exchanges in case of incorrect sizing. We advise carefully checking our sizing guide to minimize exchanges.

Yes, we offer sizes that cater to both small and larger breeds. Please refer to our size chart for specific measurements for each size.

You can reach out to our support team, and we'll be happy to assist with size recommendations based on your pet's image, breed and measurements.

Absolutely! Use the 'Need Size Assistance' option after placing order on whatsapp and our team will reach out to guide you on the best fit for your pet.

To choose the right bed size, measure your dog from nose to tail and add a few extra inches for comfort. Our size guide includes recommendations based on common dog breeds, so you can find the best fit. If you’re unsure, feel free to reach out for assistance!

Orders are normally dispatched within 24 hours and usually take 2-4 working days to be delivered based on your location. Orders placed for NCR location are mostly delivered in 1 Business Day (subject to availability of products in
our warehouse). You will receive an
approximate timeline when you place your order via WhatsApp.

It is not possible to cancel an order post dispatch.

Once an order is placed, the customer will receive an email & WhatsApp message from our team to confirm the order. Only once the order has been confirmed from the customer’s end, we dispatch the order.

This will be shared with you via a tracking link on your WhatsApp along with your order confirmation.

No, we do not offer any returns unless there is a manufacturing defect from our end. We only offer exchanges.

ONLY T-shirts, Shirts, Raincoats, Tie Dye Hoodies are applicable for exchanges. We will NOT accept exchanges or returns (unless received spoiled or damaged) for accessories, toys and sweaters.

Please check the detailed process here: https://pet-set-go.co.in/pages/exchanges-returns or kindly WhatsApp or email us within 48 hours/2 days of receiving the product on +91-8527744270

Cancellations can be made before the product is dispatched. You can make a cancellation by emailing us on  care@petsetgo.co.in  or WhatsApp us on +91-8287413693

Upon receiving the product, if the item(s) is damaged, please share an image and send us an email on care@petsetgo.co.in or via
WhatsApp on +91-8527744270. We will need to be informed about damaged product(s) within 24 hours of the customer receiving the shipment for the product to be replaced by us. We will only replace the item(s) if they have reached the customer in a damaged condition.

We provide size comparisons and recommendations for all our products which can give you an intimation of which size is best suited for your pet. Incase there is still an issue with sizing, we have an exchange policy.

Credit Cards, Cash on Delivery, Debit Cards, UPI and NetBanking.